xush
March 17, 2026, 4:05pm
4
have you tried resetting your password? There was an issue a while back where certain passwords were disallowed for security concerns and many of us had to reset them
I hear users say clearing caches on browsers now and then helps. Have you tried signing out and back in to the app and the NDSP account from their website?
The only PW trouble I ever had was not intermittent, it was disabled till I reset it with a ‘clean’ PW because the original had been ‘pwned.’ I wouldn’t think that would be your issue or it would kick you off permanently, but I guess it’s something you could look into.
This is the link Support gave me for resolving my issue: