Purchase duplicated

Support
1

Hello guys,

As you know the birthday sales ended yesterday, and I decided to purchase Parallax X, I did from my iPhone paying from there, the issue is that I don’t know how, but it made two purchase separated, one with my email neural dsp account and a second one with my personal email, I did send yesterday a few emails with NO response.

Please I would like to have an solution for me in this case.

Best regards

2

Support is the only direction you can go to resolve this issue. Give support a day or so to get back and worst case if you don’t hear back, DM your contact details and I will escalate to support directly.

Please don’t tag NDSP staff directly with support questions. Thanks!

3

Thank you!

Am DM because there’s no respond to the emails