Nolly Trial having issues with tones

[pbach86]

So on the trail the sounds im getting are no where near how amazing they should sound. My distortion sounds have a muddy fuzz to them. Is this due to my PC or my Presonus Audiobox USB? i still have a bit of latency but i believe that might be my pc. Are the sounds highly impacted by pickups? I am super interested in Neural Dsp and the quad cortex and i am trying to dive into a new territory of plugins.

[Gonzalo]

Hello @pbach86. It could be due to multiple factors. Please take a look at our debugging guide for common issues:

• Latency, stuttering, and crackling noises (Standalone & Plugin)

ISSUE: “ The output signal is popping and has a lot of latency ”.

Within standalone, please go to AUDIO SETUP at the top left corner of the plugin. Make sure you selected the correct audio driver. You can modify the buffer size to improve your latency time.

Indeed, our products demand a lot of CPU power ( multicore recommended ) and RAM ( 4GB or more ). We recommend trying it with different buffer sizes.

If you record with a 10ms buffer size, you are stressing too much your audio interface… also, the amount of RAM produces bottleneck performance.

Did you try to increase the buffer size to 128ms or 256ms ?

Also, in your DAW go to audio settings to bring up the control software for the audio Interface ( or whatever input device you are using ), and reduce/increase the buffer size.

For example: Right now you’re at 1024ms… 512ms should reduce the latency to around 11/12 ms, 256 to around 6ms. If you get any stuttering or crackling, you’ll need to increase the buffer size.

Also, check the oversampling switch within the plugin. Try to record with NORMAL configuration and bounce with HIGH oversampling settings.

• Stereo Switch doesn’t work (Plugin)

ISSUE: “ I put the plugin on a bus and send one guitar to the left channel and another to the right channel and the plugin still sounded mono” .

Make sure that the panning knobs at the cab section aren’t at the center. Please, move them to full L and R.

• Humming and Ground Noise (Standalone & Plugin)

A practical solution would be to:

1) Check the ground connection of your guitar, this is extremely important. It can reduce your noise a lot! Good pickups too!
2) Use a short and good quality guitar/instrument cable.
3) Be sure your screen is not causing the extra noise, by interfering with your pickups. Take the guitar to face a different direction and check.
4) Borrow or buy a DI box, so you can go with a Balanced signal into your interface, this will for sure reduce the noise too.

5) Use MONO input configuration.

Please, make sure the input configuration is set to MONO. Maybe, If it is a stereo input, there is a chance the second channel is introducing noise.

Make sure your bit depth and buffer are correct in your audio settings.

The model has a LOT OF GAIN, especially with the overdrive pedal ON. It will get very noisy with too much boost since your noise floor is raised.

Also, spread the mics towards the corners of the speakers will reduce high frequencies, like a low shelf pass filter. " Ribbon 160 " and " Dynamic 906 " are great mics to get warmer tones.

Remember that you can also contact support@neuraldsp.com for further help regarding your issue.

[pbach86]

Thank you I fixed my latency. And this post helped a ton. I think my main issue now is im running sound through my Head/Cabinet. I cant figure out how to get sound through my wireless headset…Its my drivers are are locked into spakers only, or do i just unplug my pc speakers? Which i will add are trash speakers. Will i get more HQ sound getting Studio monitor speakers? I guessing that is the preferred way to use these.

[Gonzalo]

You should be able to connect almost any speaker or headphones to your Audio Interface (Keep in mind that our products require an audio interface to work properly).

Most Audio Interfaces include a headphone output in the front to connect your headphones while having speakers connected through the outputs at the back of the unit.