Nano Cotex Gate turning off when preset switching

Nano Cortex
1

Hello everyone.

I am having an issue where the noise gate is turning off when preset swtiching even though I have confirmed that it is saved as active within the preset. In the preset it will show that the noise gate is active but it won’t be working - if you then turn off the gate and turn it back on it will begin working. I have both of my overdriven tones saved in 2A and 2B and i’ve noticed that it won’t happen when switching between 2A and 2B but if i go to my clean sound on 1A and then go back to 2A the noise gate isn’t working despite being saved as active in the preset.

Is this just a bug?

Any help is appreciated.

1 Like
2

Check out this thread and if you haven’t already, I recommend emailing support@neuraldsp.com for assistance.

1 Like
3

I have the same problem with my NC… Brand new (2 days old) have done a factory reset and tried again, same problem…

1 Like
4

I sent a video of the problem to Neural and they acknowledged the issue. They told me that it would be addressed in an upcoming firmware update. Hopefully that update is soon.

1 Like
5

Yeah, same for me

2 Likes
6

It happens to me too I “fixed it” just making a new preset with the exact same parameters with the gate on at the first time you save it

I hope it help until the bug is fixed