Nano Cotex Gate turning off when preset switching

Hello everyone.

I am having an issue where the noise gate is turning off when preset swtiching even though I have confirmed that it is saved as active within the preset. In the preset it will show that the noise gate is active but it won’t be working - if you then turn off the gate and turn it back on it will begin working. I have both of my overdriven tones saved in 2A and 2B and i’ve noticed that it won’t happen when switching between 2A and 2B but if i go to my clean sound on 1A and then go back to 2A the noise gate isn’t working despite being saved as active in the preset.

Is this just a bug?

Any help is appreciated.

Check out this thread and if you haven’t already, I recommend emailing support@neuraldsp.com for assistance.