I bought a Nano Cortex a few days ago, but the Bluetooth connection dropped while I was recording in Logic. The app was still open on my iPhone at the time. I tried restarting the app and re-pairing from the device, but it wouldn’t reconnect. I finally got it working again only after power cycling the unit.
Is this normal? If so, I’d like to suggest developing a PC app that works via USB cable for a more stable connection.
It looks like others on the gear page are having the same issue. Since they are saying it started after the new NanOS update, hopefully it gets fixed in the next update.
@MP_Mod any way for you to relay this issue to support this is happening?
a few threads now about this BT bug.
After reading your post, it looks like I’m experiencing the same issue. I’m also using an iPhone 16 with the latest version of iOS, and the Nano firmware and Nano app are both up to date.
I experienced the same behavior: after reinstating pairing on the pedal, the pedal thinks the connection has started (the blue ring “searching” circle goes away).
Absolutely! I will directly notify support of this issue.
Done! Hope the issues are resolved quickly!
Update from support:
NDSP is aware of the thread and would like anyone experiencing the issues with BT disconnections to continue to email support@neuraldsp.com.