Had a weird noisy experience going straight into the PA

Had a gig on Saturday night. For some reason, when I went from Output 1 XLR to the PA, there was a wall of white noise. We eventually got some sound, although it was really quiet. Suddenly, it burst into life in the monitors and was fine for about 30 seconds of the opening song, then when I switched scenes it blasted out white noise again. The signals looked good on the QC and I’ve used it live a dozen times. I tried going directly into the amp they had in the backline from Out3/L but had the same problem. When I got home, I tested out my QC and it’s working fine.

Totally ruined the gig - I had to go and manually change between the clean and drive channels on the little combo, was missing all of my FX, a total disaster! We got through the set at least…

Anyone got any idea what the problem could have been? My first thoughts were an incompetent sound guy, or the QC wasn’t grounding through the PA, but that doesn’t explain why it was sounding bad through the amp too. Could it have been dirty power perhaps? I’m stumped but want to know what to try in case we ever play that venue again. TYIA

A follow up to this - I think I found the problem. I ran into the same issue tonight at band practice when I switched presets. It was the Nordic Concert Hall running alongside some other reverbs and delays on the same row. Once I removed this block, the noise went away.

I’ll figure out a workaround. Thought I’d mention it though in case anyone else runs into the same issue.

That’s crazy and, I’m sure, very frustrating. How are you monitoring yourself on stage? We’re you hearing this strange effect on stage or was it just through the PA. I haven’t messed with the Nordic verb yet but I’m trying to imagine why your preset would sound different from how you set it up at home. If you’re sending stereo to the PA, could the phase be flipped on one of the PA channels, phase canceling your (mono) dry sound but not the stereo reverb?

have you talked to support@neuraldsp.com about this? Sounds like it could be a bug. I’ve experienced weird glitches before, but not that particular one. They may need to know about it in case it’s fixable.

Yeah, very frustrating - totally ruined that gig. At least I got to the bottom of it though. It was just through the PA (mono), but I also tried going into an amp and had the same issue. It makes no sense why it’d be working fine at home though. The only difference is, I connect to my PC via USB.

I’ll try and recreate it next time I have band practice and take a video so you guys can hear the problem for yourselves.