Cortex cloud not working on iPad mini 4 iOS 15.8.3

not able to download from the cortex cloud to my iPad mini 4 with iOS 15.8.3

What exactly are you referring to when saying you can’t download to your Ipad Mini 4? You don’t download anything to your Ipad, you actually use Cortex Cloud to select for download to your QC etc. Also, I would check with support to see if IpadOS 15.8.3 is supported as the current IpadOS is 18.3 etc.

Can’t use my iPad to download from the cortex cloud

Does the Cortex Cloud application open? It sounds like your Ipad might not be supported. Have you tried to update the Ipad to 18.x?

Tried to update but can’t update to 18

I can open the cloud but can’t download

Please reach out to support@neuraldsp.com and they will get you sorted.