Authorized Technicians

The cost to ship from United States from where I live is about $400 -450 dollars
UPS and FEDEX. I don’t think this is a feasible for the working musician that depends on this to make their living. When can we expect to have authorized repair center(s)in the United States to deal with warranties and other related repairs?

In conclusion..This has stopped me from purchasing. This is an amazing product, but I can’t risk the downtime and the ridiculous shipping expense should this happen on an 1850.00 dollar machine.

Pretty sure NDSP will cover warranty shipping. Contact them directly. Don’t go through sweetwater etc..

They have one in California; users here have reported shipping to them

There’s literally a NDSP repair center in the US. Lots of people on here have had stuff repaired by them (including me).

Neural covered my shipping. Repair time + shipping will usually be 2-3 weeks.

Also that shipping price doesn’t seem accurate. Even if you had insurance on it to cover the unit. Unless you’re trying to overnight it…..

My only assumption would be if you purchased the QC from Thomann….Thats the only way they’ll make you ship it back to the EU or UK since everyone should know the warranties for stuff like this applies to whatever region it was purchased from. Same thing with any grey market electronics really

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There has been an authorized repair center in USA, CA for a few years now. Also, you posted this incorrectly as a QC Feature Request.