I installed the trial version of Archetype Nolly, but it can’t start or the introductory window doesn’t appear. It can’t even run as an administrator, it wrote me when troubleshooting, incompatibility with windows version I have windows 10, 64 bit
Hi @jos.pol33. Did you install iLok License Manager?
I don’t know I just downloaded what was on the web and installed it
so 23. 5. 2020 v 21:59 odesílatel Gonzalo via Neural DSP <neuraldsp@discoursemail.com> napsal:
now i ran on it but it’s only for windows 7
so 23. 5. 2020 v 22:02 odesílatel Josef Polášek <jos.pol33@gmail.com> napsal:
All of our Plugins/applications are perfectly compatible with Windows 10.
Install iLok License Manager (https://www.ilok.com/#!license-manager) and create a free iLok account (https://www.ilok.com/#!registration). Log-in with this account in iLok License Manager, run the standalone (Archetype: Nolly), and press “Try”.
so I have another problem I forgot my login details
so 23. 5. 2020 v 22:17 odesílatel Gonzalo via Neural DSP <neuraldsp@discoursemail.com> napsal:
You mean your iLok Account? You can use this link to recover it: https://www.ilok.com/#!recover
the password you changed here is not a problem, the problem is with the user ID , I should have jos.pol33 or the full email address jos.pol33@gmail.com, but neither takes it
so 23. 5. 2020 v 22:35 odesílatel Josef Polášek <jos.pol33@gmail.com> napsal:
yes I was there too and user ID recovery wrote me,your email does match any account records
so 23. 5. 2020 v 23:00 odesílatel Gonzalo via Neural DSP <neuraldsp@discoursemail.com> napsal:
Maybe you’re trying to use your Neuraldsp account? If there are no accounts using that address, you can register one: https://www.ilok.com/#!registration
You need an iLok Account to activate the demo.
it’s coming thanks
so 23. 5. 2020 v 23:23 odesílatel Gonzalo via Neural DSP <neuraldsp@discoursemail.com> napsal: