CorOS Version: 3.2.1
Describe your issue:
Randomly, inputs 1 and 2 turn red and the unit emits a terrible noise. It disappears just as suddenly as it appears.
There is no jack plugged into the input
I have tried the following things:
I have tried with two different power supplies
ERROR VIDEO https://youtube.com/shorts/sqNG5N_NR6Y?feature=share
If you haven’t yet, send that video and description of your issue to Support@neuraldsp.com
this forum is for user help/troubleshooting, but in your case that particular issue is almost always hardware beginning to fail- you’ll probably need to send it in for repair.
Done and hardware sent! I hope they can solve it
Yeah, I basically had this issue and they had to replace the whole unit
How much it costs? I am just asking the support right now.
I sent it to Thomann; it’s less than three years old and still under warranty.
No clue. Mine has a warranty. Some people have said it can be a few hundred dollars
Thanks guys, unfortunately mine is out of the warranty period.
Maybe I should send the unit and pay around USD300 (without tax).
It’s just a guess. Honestly support will be able to give you something more accurate once they look at it