Payment issue, money removed from account but no plugin

Community
1

Hi folks, I have just bought Omega, but received no confirmation email, and status of my purchase says FAILED. Cash was removed from my account.

I’ve already sent ticket to support, but I’d like to know if something like this happened before. I have no cash and no plugin :frowning:

Regards.

2

Hey @grzegorz.galant. I just sent your request to the sales department. They will fix it as soon as possible.

I’m sorry for the inconvenience.