Payments denied

First time diving into the plug-in world and cant even buy one from here. Tried multiple times, made sure I wasn’t putting in wrong info, had an account, and I definitely have enough since I just got payed today.
Pretty lame tbh since there’s a sale going on and cant even buy anything during the sale.

Hey @ruben.ramirez. I’m sorry to hear that. Please contact support@neuraldsp.com or payments@neuraldsp.com, we’ll solve your issue.

They said it may be because my card cannot make international transactions. Though it makes no sense considering I’ve ordered stuff from Hong Kong with the same card.