Volume issue

Hi there
Im using the Neural as an interface and I have a weird issue with my Neural DSP related to the volume.

After create some presets, I tested the volume of my presets against the neural default presets and they sound as the same level as I suppose to expect but the problem is when I’m trying to play listening some backing tracks from YouTube and always I have to lower the volume to the half because of all the sound which came from my computer is to louder and I cannot listen my guitar.

Regards :raised_hands::raised_hands::guitar::guitar:

Your preset(s) likely need to be higher volume otherwise you would need to tweak your I/O for USB levels until you get the right mix.