# WiFi issue after cor 3 update

**URL:** <https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767>\
**Category:** Bug Reports\
**Created:** [August 1, 2024, 2:49pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767 "2024-08-01T14:49:33Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![garrytodd515324](https://avatars.discourse-cdn.com/v4/letter/g/e79b87/32.png) [@garrytodd515324](https://unity.neuraldsp.com/u/garrytodd515324)\
**Post date:** [August 1, 2024, 2:49pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/1 "2024-08-01T14:49:33Z")

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Cor os3.0 installed fine following instructions

It all works except quad cortex wifi initialization failed error comes up after many re-boots

Unit will still connect through laptop

Error message says might be caused by hardware error.

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**Author:** ![ajedwards87](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ajedwards87](https://unity.neuraldsp.com/u/ajedwards87)\
**Post date:** [August 2, 2024, 7:25pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/2 "2024-08-02T19:25:25Z")

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I am having the same issue but cannot seem to connect through my Mac. I’m basically bricked and can’t seem to even get a system reboot/reset to occur at the boot screen either.

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**Author:** ![DavidRSTV](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/davidrstv/32/4347_2.png) [@DavidRSTV](https://unity.neuraldsp.com/u/DavidRSTV)\
**Post date:** [August 2, 2024, 9:21pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/3 "2024-08-02T21:21:26Z")

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Contact [support@neuraldsp.com](mailto:support@neuraldsp.com) and they will probably repair or replace your QC.

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**Author:** ![ajedwards87](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@ajedwards87](https://unity.neuraldsp.com/u/ajedwards87)\
**Post date:** [August 3, 2024, 3:24am UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/4 "2024-08-03T03:24:46Z")

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I’ve been in contact with Support. They keep asking me to submit a log file through the QC but I’m stuck on a connection screen that says WiFi module failed and to contact them. Endless loop now…

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**Author:** ![boudreaufrancis](https://avatars.discourse-cdn.com/v4/letter/b/d6d6ee/32.png) [@boudreaufrancis](https://unity.neuraldsp.com/u/boudreaufrancis)\
**Post date:** [August 13, 2024, 9:50pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/5 "2024-08-13T21:50:21Z")

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I had the same message today… Keep us posted on how it’s going with support!!!

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**Author:** ![heavenlyrock](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@heavenlyrock](https://unity.neuraldsp.com/u/heavenlyrock)\
**Post date:** [September 23, 2024, 6:55pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/6 "2024-09-23T18:55:51Z")

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I just got this error message a couple days ago. It was working fine one day, and then the very next day, the warning popped up.

I tried rebooting several times. Nothing. I’ve tried factory reset. Nothing.

Luckily I can connect to the internet through USB. Hopefully that stays that way, cause at least it lets me update, and other things.

It is also kinda crappy that I would have to send it to Europe to get fixed, because there’s no authorized repair shops in the US. I bought it used, so pretty sure warranty isn’t going to help here either. ☹ Have loved the unit otherwise, and was super happy when I got to finally play with the plugins on it at my gigs, but I will say I’m a little worried now that something else might happen.

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [September 23, 2024, 6:58pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/7 "2024-09-23T18:58:59Z")

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There is a repair facility in CA which would support you. From what I have seen, NDSP has definitely taken care of their customers (both original and second hand) without issue. Email [support@neuraldsp.com](mailto:support@neuraldsp.com) and they will get your logs and hopefully provide resolution.

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**Author:** ![fernandoandrade021](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/fernandoandrade021/32/6547_2.png) [@fernandoandrade021](https://unity.neuraldsp.com/u/fernandoandrade021)\
**Post date:** [October 25, 2025, 9:52pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/8 "2025-10-25T21:52:43Z")

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How did you connect to the internet via USB?

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [October 25, 2025, 10:06pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/9 "2025-10-25T22:06:32Z")

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You connect using Cortex Control on your computer via USB.

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [November 5, 2025, 5:32pm UTC](https://unity.neuraldsp.com/t/wifi-issue-after-cor-3-update/14767/10 "2025-11-05T17:32:25Z")

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