# White Screen, Locked up

**URL:** <https://unity.neuraldsp.com/t/white-screen-locked-up/5358>\
**Category:** Quad Cortex\
**Created:** [August 11, 2021, 3:22am UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358 "2021-08-11T03:22:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![macphly](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/macphly/32/2115_2.png) [@macphly](https://unity.neuraldsp.com/u/macphly)\
**Post date:** [August 11, 2021, 3:22am UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/1 "2021-08-11T03:22:43Z")

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Anybody had the screen go white and everything lock up? Power button did not work, so I pulled the power cable. Restart fixed it, but just curious.

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**Author:** ![andershenrik](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@andershenrik](https://unity.neuraldsp.com/u/andershenrik)\
**Post date:** [September 8, 2021, 12:39pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/2 "2021-09-08T12:39:04Z")

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Yes it has happend 5 times for me !!

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**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [September 8, 2021, 4:43pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/3 "2021-09-08T16:43:51Z")

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@andershenrik I’m sorry to hear about that. We’re already checking the reports you sent us.

Thanks!

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**Author:** ![andershenrik](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@andershenrik](https://unity.neuraldsp.com/u/andershenrik)\
**Post date:** [September 8, 2021, 5:35pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/4 "2021-09-08T17:35:08Z")

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So far i have had no info back on any progress in Neural solving this bug . Is it going to be fixed in next update ?

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**Author:** ![andershenrik](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@andershenrik](https://unity.neuraldsp.com/u/andershenrik)\
**Post date:** [September 8, 2021, 6:22pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/5 "2021-09-08T18:22:40Z")

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today i got this from Support :

If it’s the same crash you have experienced before, then yes, it will be solved with an upcoming update.

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**Author:** ![ozanerk](https://avatars.discourse-cdn.com/v4/letter/o/e68b1a/32.png) [@ozanerk](https://unity.neuraldsp.com/u/ozanerk)\
**Post date:** [April 3, 2024, 3:53pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/6 "2024-04-03T15:53:11Z")

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After the latest update I have been having some display color issues. I thought it was because of electrical issues of a venue, however today I experienced it even at home with protected plugs. The screen colors dissolve and fade even while booting. You see only whitened colors instead of live and vivid colors of QC. Rebooting and unplugging does not change the problem. At my first encounter the display and colors recovered themselves while playing through my gig. But now at home it remains. I attach photos. I hope you suggest something. I live in Turkey Bodrum. To send my gear for inspecting seems to me out of question. I also use it live for living. I guess it is a bug of latest firmware. I hope…

 ![IMG_20240403_183535](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/f/ffde5f4711d0125fb3fc5b565fce52187cca806b.jpeg)  
 ![IMG_20240403_183556](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/f/fa057ba5bcf1685d5c00d428b97277ba66701129.jpeg)  
 ![IMG_20240403_183611](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/2/21781df61cdc19ab9a839b349d41597f32ce02cb.jpeg)  
 ![IMG_20240403_183703](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/2/299c396cf39d648973c3fbd6723b6df072844ec0.jpeg)  
 ![IMG_20240403_182530](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/7/772493175855c67d7aceb608138555e3c44b37d7.jpeg)

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**Author:** ![jackattack](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jackattack/32/2608_2.png) [@jackattack](https://unity.neuraldsp.com/u/jackattack)\
**Post date:** [April 3, 2024, 4:24pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/7 "2024-04-03T16:24:12Z")

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This is a much older thread about a similar but separate issue. Please reach out to [support@neuraldsp.com](mailto:support@neuraldsp.com) about this issue, you may create another thread about this if you would like.

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**Author:** ![jackattack](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jackattack/32/2608_2.png) [@jackattack](https://unity.neuraldsp.com/u/jackattack)\
**Post date:** [April 3, 2024, 4:24pm UTC](https://unity.neuraldsp.com/t/white-screen-locked-up/5358/8 "2024-04-03T16:24:14Z")

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