# Tuner is sometimes offset

**URL:** <https://unity.neuraldsp.com/t/tuner-is-sometimes-offset/3711>\
**Category:** Plugins\
**Tags:** support, archetype-cory-wong\
**Created:** [February 16, 2021, 9:00pm UTC](https://unity.neuraldsp.com/t/tuner-is-sometimes-offset/3711 "2021-02-16T21:00:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Josh](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@Josh](https://unity.neuraldsp.com/u/Josh)\
**Post date:** [February 16, 2021, 9:00pm UTC](https://unity.neuraldsp.com/t/tuner-is-sometimes-offset/3711/1 "2021-02-16T21:00:43Z")

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Randomly, the tuner indicates that an in-tune string is tuned down 1 semitone and -40%.  
I verfified the tuning with 2 different clip-on tuners.  
A work-around is to restart the computer.  
I’m using the stand-alone version in Windows 10.

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**Author:** ![AaronW](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@AaronW](https://unity.neuraldsp.com/u/AaronW)\
**Post date:** [February 17, 2021, 3:18am UTC](https://unity.neuraldsp.com/t/tuner-is-sometimes-offset/3711/2 "2021-02-17T03:18:21Z")

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Please reach out to the customer support team at [support@neuraldsp.com](mailto:support@neuraldsp.com)

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**Author:** ![AaronW](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@AaronW](https://unity.neuraldsp.com/u/AaronW)\
**Post date:** [February 17, 2021, 3:18am UTC](https://unity.neuraldsp.com/t/tuner-is-sometimes-offset/3711/3 "2021-02-17T03:18:27Z")

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