# Support Complaint - Input Peaking

**URL:** <https://unity.neuraldsp.com/t/support-complaint-input-peaking/19921>\
**Category:** Support\
**Created:** [October 29, 2025, 3:08am UTC](https://unity.neuraldsp.com/t/support-complaint-input-peaking/19921 "2025-10-29T03:08:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jonelson13](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@jonelson13](https://unity.neuraldsp.com/u/jonelson13)\
**Post date:** [October 29, 2025, 3:08am UTC](https://unity.neuraldsp.com/t/support-complaint-input-peaking/19921/1 "2025-10-29T03:08:50Z")

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First post here, and while there are existing threads about this seemingly growing [Input peaking issue](https://www.youtube.com/watch?v=oZlEtnmqAyo), there doesn’t seem to be much discussion about supports response to it, hence the new thread.

Even with nothing plugged in, the input will spontaneously peak (see link above). I am seeing more and more people have to send their units in, some of which were quoted $300-500 + shipping. My warranty expired only two months ago so I asked them to honor the warranty or reduce the repair fee and they said there’s nothing they can do.

On another note, I mentioned to support that I recently had a house fire (the QC wasn’t effected) which left my family with tons of extra attorneys fees and living expenses. Gigging is a large chunk of my income so I need to get my qc fixed. Not trying to be an entitled Karen and am willing to pay something, but $300 - $500 + shipping sucks.

I get the need for policies - I have plenty myself as a small business owner and a freelance musician. But I try to accommodate to my customers needs because a blanket policy can’t cover every situation. I just think a product this expensive should not need a repair this major or this early. Also if there seems to be a number of people needing this, it is a manufacturing issue.