# Sensitive volume knob

**URL:** <https://unity.neuraldsp.com/t/sensitive-volume-knob/20319>\
**Category:** Quad Cortex\
**Tags:** support\
**Created:** [December 6, 2025, 9:38am UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319 "2025-12-06T09:38:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![wklm](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/wklm/32/9111_2.png) [@wklm](https://unity.neuraldsp.com/u/wklm)\
**Post date:** [December 6, 2025, 9:38am UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319/1 "2025-12-06T09:38:17Z")

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The volume knob is very sensitive everytime when touched. If you touch it slightly, the sound will go very fast, loud at first. You have to turn the knob very, very slowly. Is this a defect?

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [December 6, 2025, 4:24pm UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319/2 "2025-12-06T16:24:07Z")

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I would email [support@neuraldsp.com](mailto:support@neuraldsp.com) and they will likely have you factory reset or coordinate for repair if necessary.

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<div class="post-metadata">

**Author:** ![wklm](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/wklm/32/9111_2.png) [@wklm](https://unity.neuraldsp.com/u/wklm)\
**Post date:** [December 6, 2025, 5:48pm UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319/3 "2025-12-06T17:48:25Z")

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Thank you for responding. Yes I think i gonna do that.

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<div class="post-metadata">

**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [December 6, 2025, 9:19pm UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319/4 "2025-12-06T21:19:41Z")

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I would try to backup, factory reset and restore to see if that resolved it. Hopefully it doesn’t need to be serviced but good luck!

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<div class="post-metadata">

**Author:** ![wklm](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/wklm/32/9111_2.png) [@wklm](https://unity.neuraldsp.com/u/wklm)\
**Post date:** [December 7, 2025, 4:05pm UTC](https://unity.neuraldsp.com/t/sensitive-volume-knob/20319/5 "2025-12-07T16:05:45Z")

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Yes, thank you. i think i do that.