# Quad Cortex adaptor easily pulls out

**URL:** <https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559>\
**Category:** Quad Cortex\
**Created:** [December 14, 2024, 9:56am UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559 "2024-12-14T09:56:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Marian.Radosovsky](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@Marian.Radosovsky](https://unity.neuraldsp.com/u/Marian.Radosovsky)\
**Post date:** [December 14, 2024, 9:56am UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559/1 "2024-12-14T09:56:26Z")

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Hello there,

new here. I want to ask you, if it is normal, that adaptor from my quad cortex is pulling out very easily, just very lightly pulling the cable and it immediately goes out and the unit turns off.

Do you experience the same?

Thank you for your responses 🙂

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**Author:** ![DiffractionCircuit](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/diffractioncircuit/32/3793_2.png) [@DiffractionCircuit](https://unity.neuraldsp.com/u/DiffractionCircuit)\
**Post date:** [December 14, 2024, 8:07pm UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559/2 "2024-12-14T20:07:05Z")

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Which power supply are you using? The original one?

QC uses a 2.1 mm (Boss-style) jack.

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**Author:** ![Marian.Radosovsky](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@Marian.Radosovsky](https://unity.neuraldsp.com/u/Marian.Radosovsky)\
**Post date:** [December 14, 2024, 11:13pm UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559/3 "2024-12-14T23:13:28Z")

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Yes, I use original power supply. I have two original power supllies (one as a backup, one, which came with Cortex), both of them slip out very easily.

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**Author:** ![UglyBunny](https://avatars.discourse-cdn.com/v4/letter/u/df788c/32.png) [@UglyBunny](https://unity.neuraldsp.com/u/UglyBunny)\
**Post date:** [December 15, 2024, 4:58pm UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559/4 "2024-12-15T16:58:10Z")

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It’s normal. I suggest using one of those command strip hook/clip things to add a strain relief.

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [February 18, 2025, 2:24pm UTC](https://unity.neuraldsp.com/t/quad-cortex-adaptor-easily-pulls-out/16559/5 "2025-02-18T14:24:34Z")

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