# Power button

**URL:** <https://unity.neuraldsp.com/t/power-button/20768>\
**Category:** Quad Cortex\
**Created:** [January 11, 2026, 11:01pm UTC](https://unity.neuraldsp.com/t/power-button/20768 "2026-01-11T23:01:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mike1](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@Mike1](https://unity.neuraldsp.com/u/Mike1)\
**Post date:** [January 11, 2026, 11:01pm UTC](https://unity.neuraldsp.com/t/power-button/20768/1 "2026-01-11T23:01:44Z")

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New owner of used QC. The power button on top of the unit only works occasionally. Haven’t checked, bit I imagine it is out of warranty. Any troubleshooting suggestions?

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**Author:** ![Jams419](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jams419/32/9118_2.png) [@Jams419](https://unity.neuraldsp.com/u/Jams419)\
**Post date:** [January 12, 2026, 12:02am UTC](https://unity.neuraldsp.com/t/power-button/20768/2 "2026-01-12T00:02:24Z")

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I would test to see if you have any issues with shutting down via cortex control. That would at least limit the troubleshooting to hardware or software.

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [January 12, 2026, 1:28pm UTC](https://unity.neuraldsp.com/t/power-button/20768/3 "2026-01-12T13:28:42Z")

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You could always try a factory reset or otherwise email [support@neuraldsp.com](mailto:support@neuraldsp.com) for repairs if necessary.