# NOT SHOWING USER FOLDER

**URL:** <https://unity.neuraldsp.com/t/not-showing-user-folder/16299>\
**Category:** Bug Reports\
**Tags:** archetype:-gojira, cortex-control\
**Created:** [November 27, 2024, 3:49pm UTC](https://unity.neuraldsp.com/t/not-showing-user-folder/16299 "2024-11-27T15:49:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Willyr](https://avatars.discourse-cdn.com/v4/letter/w/71c47a/32.png) [@Willyr](https://unity.neuraldsp.com/u/Willyr)\
**Post date:** [November 27, 2024, 3:49pm UTC](https://unity.neuraldsp.com/t/not-showing-user-folder/16299/1 "2024-11-27T15:49:13Z")

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CorOS Version: 3.0.1  
Cortex Control Version: 1.1.1

I’m trying to import a preset from my Archetype: Gojira X plugin, and when I open the plugin folders in the Plugin Presets tab it doesn’t show that folder.

1. Open directory
2. Plugin Preset
3. Open folders on Archetype: Gojira X
4. Show all folders except “User”

When i open the folders on the Archetype: Gojira X i expected to show 4 folders; Gojira, Artist Neural DSP and User. but only show the factory ones. I tried restarting the Quad cortex, reconnecting the usb cable, updating the QC, reinstalling Cortex Control and nothing has fixed it. I also tried to copy my plugins to one of the three factory folders, but it doesn’t show them either.

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**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\
**Post date:** [November 27, 2024, 6:05pm UTC](https://unity.neuraldsp.com/t/not-showing-user-folder/16299/2 "2024-11-27T18:05:16Z")

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the plugins cannot import User Presets yet.  
Tomorrow that will change, apparently

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<div class="post-metadata">

**Author:** ![jgarcesmol](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jgarcesmol/32/6161_2.png) [@jgarcesmol](https://unity.neuraldsp.com/u/jgarcesmol)\
**Post date:** [November 28, 2024, 5:24pm UTC](https://unity.neuraldsp.com/t/not-showing-user-folder/16299/3 "2024-11-28T17:24:12Z")

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Isn’t working with the new update.

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<div class="post-metadata">

**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\
**Post date:** [November 28, 2024, 6:19pm UTC](https://unity.neuraldsp.com/t/not-showing-user-folder/16299/4 "2024-11-28T18:19:37Z")

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what isn’t working for you? I just successfully imported several.  
Did you update CoCo too?