# Not enough CPU, except there is enough

**URL:** <https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956>\
**Category:** Bug Reports\
**Created:** [August 12, 2024, 2:02pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956 "2024-08-12T14:02:35Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![mgorn](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mgorn](https://unity.neuraldsp.com/u/mgorn)\
**Post date:** [August 15, 2024, 2:42pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/21 "2024-08-15T14:42:28Z")

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I‘m sorry, but that’s just not true.  
There indeed are many bug-report-threads which are not resolved but shut down. Sometimes on the very same day as the thread was created and without any comment by NDSP.  
And as I wrote, there are old feature requests with way more votes then some newer ones which have not been implemented. Some are even being implemented in a different way than being asked for. How does that fit that they implement them „based on priority“?

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [August 15, 2024, 2:53pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/22 "2024-08-15T14:53:22Z")

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Believe what you need but we aren’t going to waste forum resources going back and forth. Let’s keep this thread on track. If you have an issue with the Bug Reports and or Feature Requests, please email [support@neuraldsp.com](mailto:support@neuraldsp.com) and give them your feedback. If you have a CPU utilization issue, definitely recommend to email [support@neuraldsp.com](mailto:support@neuraldsp.com) so that they can log your issue and hopefully provide resolution. Good luck!

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [August 15, 2024, 3:25pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/23 "2024-08-15T15:25:00Z")

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Please read the sticky at the top of the Bug Reports for clarification:

# [Read before posting Bug Reports!](https://unity.neuraldsp.com/t/read-before-posting-bug-reports/3275)

[Quad Cortex](https://unity.neuraldsp.com/c/quad-cortex/14)[Bug Reports](https://unity.neuraldsp.com/c/quad-cortex/qc-bug-reports/19)

[![](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/dan/48/20_2.png)](https://unity.neuraldsp.com/u/dan)

[dan](https://unity.neuraldsp.com/u/dan)NDSP Staff

3

[Nov 2020](https://unity.neuraldsp.com/t/read-before-posting-bug-reports/3275)

If you are experiencing issues with your Quad Cortex, it is recommend you visit [cortex-support.neuraldsp.com](http://cortex-support.neuraldsp.com/) and contact the support team. Our support team cannot quickly help you here.

However, if you’d like to check if other users are experiencing a similar issue or if you’d like to discuss an issue in more details with other users, feel free to post it here.

New thread approval is enabled to prevent a large number of duplicate posts about the same issue. If you are experiencing the same issue to somebody else, please add to their thread.

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**Author:** ![mgorn](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mgorn](https://unity.neuraldsp.com/u/mgorn)\
**Post date:** [August 16, 2024, 9:59am UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/24 "2024-08-16T09:59:24Z")

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Well, I am just believing what I am seeing. And not trying to waste any recourses either, just trying to figure out how this forum works.  
It’s pretty confusing to go to the official forum, report a bug in a section that is called “bug reports” and being told that NDSP won’t respond or even notice it here.

I also did read the sticky and it says:

> [@MP\_Mod](#):
>
> Our support team cannot quickly help you here.

I think cutting the word **quickly** out of this sentence would help to avoid confusion. Because right now it suggests that support does help out here. Just not necessarily quickly, which is typically the case anyway with most bugs, as they have to be fixed in a firmware update.

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**Author:** ![mgorn](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mgorn](https://unity.neuraldsp.com/u/mgorn)\
**Post date:** [August 23, 2024, 10:15am UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/25 "2024-08-23T10:15:45Z")

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Well, NDSP support also doesn’t react to mails. So I guess it doesn’t matter where you report your bugs.

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**Author:** ![mgorn](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mgorn](https://unity.neuraldsp.com/u/mgorn)\
**Post date:** [August 30, 2024, 1:35pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/26 "2024-08-30T13:35:39Z")

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Two weeks later, still nothing. Same on other topics like this thread: [Is it still safe to pull the power cable from QC to turn it off?](https://unity.neuraldsp.com/t/is-it-still-safe-to-pull-the-power-cable-from-qc-to-turn-it-off/15039)  
If NDSP doesn’t even answer you, what chances does the average consumer have?

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [August 30, 2024, 2:38pm UTC](https://unity.neuraldsp.com/t/not-enough-cpu-except-there-is-enough/14956/27 "2024-08-30T14:38:33Z")

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I hear ya! Unfortunately,there isn’t anything more I can do. I know EU takes holiday in August so maybe it’s that or support is just busy. Unfortunately I haven’t heard back so I would recommend to continue to email [support@neuraldsp.com](mailto:support@neuraldsp.com).

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