# No sound headphones/speaker **URL:** \ **Category:** Bug Reports\ **Created:** [July 30, 2024, 1:26pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672 "2024-07-30T13:26:16Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\ **Post date:** [July 30, 2024, 6:22pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/21 "2024-07-30T18:22:19Z")
what is the Kemper speaker powered by? What kind of cable did you connect it with? I doubt that’ll solve it, because you should get headphone output no matter what you do, but it’s worth asking. ---
**Author:** ![Fuzi0n](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/fuzi0n/32/6630_2.png) [@Fuzi0n](https://unity.neuraldsp.com/u/Fuzi0n)\ **Post date:** [July 31, 2024, 1:38pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/22 "2024-07-31T13:38:10Z")
So, after having to wait 24 hours for a response, I went to Discord. We did many, many, many adjustments, but nothing worked. Some mentioned an issue with the output card and that the same thing happened with older models. Anyway, I received the Headrush FRFR 112, connected it correctly, turned it on, but no sound either. I contacted support, but unfortunately, they only respond at night when I’m asleep, so I feel it will take a long time to get a final decision. ---
**Author:** ![harpole](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/harpole/32/5009_2.png) [@harpole](https://unity.neuraldsp.com/u/harpole)\ **Post date:** [July 31, 2024, 4:19pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/23 "2024-07-31T16:19:41Z")
Do you get no sound from using a factory preset? ---
**Author:** ![Fuzi0n](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/fuzi0n/32/6630_2.png) [@Fuzi0n](https://unity.neuraldsp.com/u/Fuzi0n)\ **Post date:** [July 31, 2024, 4:21pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/24 "2024-07-31T16:21:52Z")
No, whether it’s factory presets or new presets. ---
**Author:** ![JPokropski](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@JPokropski](https://unity.neuraldsp.com/u/JPokropski)\ **Post date:** [November 30, 2025, 4:01pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/25 "2025-11-30T16:01:31Z")
Hi, how did your no sound issue resolved? I approached the same problem few days ago, as headphone output on my QC just stopped working. Like it was mentioned before, I made sure all of the steps regarding noise gate, power supply unit etc are ok. The same setup I used all the time, just stopped working. I know the QC still works, because I can tune my guitar using input 1 slot or even when connecting PC via USB cable, I can see on I/O that the audio signal from PC is registered in QC. Was it mechanical issue that was solved by neural support? ---
**Author:** ![RicardoDomingues](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/ricardodomingues/32/4719_2.png) [@RicardoDomingues](https://unity.neuraldsp.com/u/RicardoDomingues)\ **Post date:** [March 2, 2026, 8:16pm UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/26 "2026-03-02T20:16:57Z")
It happened to me on stage yesterday: no sound through the outputs or headphones. I did a factory reset and it started working again. ---
**Author:** ![JPokropski](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@JPokropski](https://unity.neuraldsp.com/u/JPokropski)\ **Post date:** [March 3, 2026, 12:13am UTC](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672/27 "2026-03-03T00:13:58Z")
What helped me 2 days after noticing the issue, writing about it to NDSP and being completely clueless what to do next (QC was just a few months past the warranty period): just gently dropped it twice from 10cm onto the floor… No sound/output problems since that. Good old-fashioned method of fixing malfunctioning electronics worked in my case. Recommend it to anyone with a similiar problem to give a little slap at the back of the QC. If it works, it works. Seeking a technical solution doesn’t mean that it isn’t worth to try superstitions and magic tricks. [Previous page](https://unity.neuraldsp.com/t/no-sound-headphones-speaker/14672.md?page=1)