# NC can not upload captures from cloud

**URL:** <https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083>\
**Category:** Nano Cortex\
**Created:** [November 15, 2025, 8:36am UTC](https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083 "2025-11-15T08:36:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![heikki.kalevi](https://avatars.discourse-cdn.com/v4/letter/h/b5e925/32.png) [@heikki.kalevi](https://unity.neuraldsp.com/u/heikki.kalevi)\
**Post date:** [November 15, 2025, 8:36am UTC](https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083/1 "2025-11-15T08:36:47Z")

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Hello!!

I have been using NC about a year now and I like it very much.

I had downloaded many captures from the app and used them on presets. But now I am not able to download new captures at all. I have deleted the download history but that did not work.

Is there some problems with the cloud system, or the app, or have I done something wrong? I am using Iphone to connect NC.

It has worked fine, but now I can not download captures anymore, so I am stuck with the captures that I have downloaded earlier.

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**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\
**Post date:** [November 15, 2025, 6:20pm UTC](https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083/2 "2025-11-15T18:20:21Z")

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have you updated recently? I believe they just released a bugfix update that corrected the Capture/cloud glitch

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**Author:** ![heikki.kalevi](https://avatars.discourse-cdn.com/v4/letter/h/b5e925/32.png) [@heikki.kalevi](https://unity.neuraldsp.com/u/heikki.kalevi)\
**Post date:** [December 6, 2025, 11:09am UTC](https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083/3 "2025-12-06T11:09:18Z")

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Hi, I was just stupid and didn’t know how to delete captures from the library. My library was full. I never noticed in the app at the up on the screen is PEDAL and LIBRARY. My mistake.

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [October 1, 2026, 4:11pm UTC](https://unity.neuraldsp.com/t/nc-can-not-upload-captures-from-cloud/20083/4 "2026-10-01T16:11:03Z")

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Closed on October 1, 2026, 4:11pm UTC