# Nano Cotex Gate turning off when preset switching **URL:** \ **Category:** Nano Cortex\ **Created:** [May 2, 2025, 6:40pm UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126 "2025-05-02T18:40:38Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Yahrie](https://avatars.discourse-cdn.com/v4/letter/y/7cd45c/32.png) [@Yahrie](https://unity.neuraldsp.com/u/Yahrie)\ **Post date:** [May 2, 2025, 6:40pm UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/1 "2025-05-02T18:40:39Z")
Hello everyone. I am having an issue where the noise gate is turning off when preset swtiching even though I have confirmed that it is saved as active within the preset. In the preset it will show that the noise gate is active but it won’t be working - if you then turn off the gate and turn it back on it will begin working. I have both of my overdriven tones saved in 2A and 2B and i’ve noticed that it won’t happen when switching between 2A and 2B but if i go to my clean sound on 1A and then go back to 2A the noise gate isn’t working despite being saved as active in the preset. Is this just a bug? Any help is appreciated. ---
**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\ **Post date:** [May 2, 2025, 7:23pm UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/2 "2025-05-02T19:23:33Z")
Check out this thread and if you haven’t already, I recommend emailing [support@neuraldsp.com](mailto:support@neuraldsp.com) for assistance. > [@Noisegate issue in 2.0 update](https://unity.neuraldsp.com/t/noisegate-issue-in-2-0-update/18086/3): > > It sounds like a bug. I unfortunately can’t duplicate this issue but reaching out to support is the best process to get it resolved. They will log your issue and review diagnostic then hopefully provide resolution. ---
**Author:** ![deadxeno](https://avatars.discourse-cdn.com/v4/letter/d/ed655f/32.png) [@deadxeno](https://unity.neuraldsp.com/u/deadxeno)\ **Post date:** [May 21, 2025, 3:05am UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/3 "2025-05-21T03:05:53Z")
I have the same problem with my NC… Brand new (2 days old) have done a factory reset and tried again, same problem… ---
**Author:** ![Yahrie](https://avatars.discourse-cdn.com/v4/letter/y/7cd45c/32.png) [@Yahrie](https://unity.neuraldsp.com/u/Yahrie)\ **Post date:** [May 21, 2025, 4:22am UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/4 "2025-05-21T04:22:21Z")
I sent a video of the problem to Neural and they acknowledged the issue. They told me that it would be addressed in an upcoming firmware update. Hopefully that update is soon. ---
**Author:** ![JustinUD](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@JustinUD](https://unity.neuraldsp.com/u/JustinUD)\ **Post date:** [May 21, 2025, 8:51am UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/5 "2025-05-21T08:51:10Z")
Yeah, same for me ---
**Author:** ![Oscarmurray](https://avatars.discourse-cdn.com/v4/letter/o/ed655f/32.png) [@Oscarmurray](https://unity.neuraldsp.com/u/Oscarmurray)\ **Post date:** [May 27, 2025, 7:12am UTC](https://unity.neuraldsp.com/t/nano-cotex-gate-turning-off-when-preset-switching/18126/6 "2025-05-27T07:12:27Z")
It happens to me too I “fixed it” just making a new preset with the exact same parameters with the gate on at the first time you save it I hope it help until the bug is fixed