# Logged Off Cloud Every Time I Turn On QC **URL:** \ **Category:** Bug Reports\ **Created:** [September 7, 2023, 3:31pm UTC](https://unity.neuraldsp.com/t/logged-off-cloud-every-time-i-turn-on-qc/11869 "2023-09-07T15:31:45Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\ **Post date:** [September 7, 2023, 3:34pm UTC](https://unity.neuraldsp.com/t/logged-off-cloud-every-time-i-turn-on-qc/11869/2 "2023-09-07T15:34:31Z")
Sorry you are having issues. Have you tried updating to CoreOS 2.1.1 released yesterday? Otherwise, there have been some other reports of lost connections here: > [@Weird connectivity and login issues](https://unity.neuraldsp.com/t/weird-connectivity-and-login-issues/11865/2): > > Sorry to hear about your WiFi issues. Definitely email [support@neuraldsp.com](mailto:support@neuraldsp.com) so that they can log the issue and ultimately hopefully provide support. I ran into something similar for the first time today while trying to download the newest CoreOS 2.1.1 firmware and kept getting dropped and the update failed. I finally rebooted the QC (power disconnected etc) and it connected without issue. This is like the 2-3rd time I have had WiFi issues in the 2yrs I have owned the QC. It might be back end … I would email [support@neuraldsp.com](mailto:support@neuraldsp.com) so that they can log the issue. I think something may be occurring on the back end and but nothing has been validated as of yet. --- _[View the full topic](https://unity.neuraldsp.com/t/logged-off-cloud-every-time-i-turn-on-qc/11869)._