# Licence question

**URL:** https://unity.neuraldsp.com/t/licence-question/7073
**Category:** Plugins
**Created:** [April 3, 2022, 7:11pm UTC](https://unity.neuraldsp.com/t/licence-question/7073 "2022-04-03T19:11:00Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![riffer7777](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@riffer7777](https://unity.neuraldsp.com/u/riffer7777)
#### Post date: [April 3, 2022, 7:11pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/1 "2022-04-03T19:11:00Z")

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Ok ive brought archetype gojira.ive downloaded ilok manager.ive also decided to put it on windows laptop.i downloaded ilok manager and put gojira onto laptop.ive now got 2 licences showing.one that i paid for and the new one says 14 day trial.  
Am i doing this wrong?  
So confusing.any help appreciated.

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### Author: ![epichicken](https://avatars.discourse-cdn.com/v4/letter/e/a9a28c/32.png) [@epichicken](https://unity.neuraldsp.com/u/epichicken)
#### Post date: [April 5, 2022, 12:48pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/2 "2022-04-05T12:48:47Z")

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Have you tried following the steps in this video? [Tutorial: Activation in Multiple Devices - YouTube](https://www.youtube.com/watch?v=REE8MkKMJgw)  
If you are able to log in to ilok manager on both devices with the same account, you should be able to activate the plugin again.

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### Author: ![JimboLodisC](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jimbolodisc/32/984_2.png) [@JimboLodisC](https://unity.neuraldsp.com/u/JimboLodisC)
#### Post date: [April 13, 2022, 6:08pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/3 "2022-04-13T18:08:59Z")

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The demo and the paid version will be separate entries in your iLok account. Just ignore the demo license. Your paid version comes with 3 licenses to activate/deactivate on 3 different machines.

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### Author: ![riffer7777](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@riffer7777](https://unity.neuraldsp.com/u/riffer7777)
#### Post date: [April 15, 2022, 12:40pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/4 "2022-04-15T12:40:17Z")

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Ok ive got ilok on my mac with 3 softwares.gojira,fortin,plili.  
I put ilok on my windows laptop and downloaded the 3 softwares I own.  
No sound at all?  
Im not sure how this all works.  
Thanks for all your help

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### Author: ![epichicken](https://avatars.discourse-cdn.com/v4/letter/e/a9a28c/32.png) [@epichicken](https://unity.neuraldsp.com/u/epichicken)
#### Post date: [April 15, 2022, 12:45pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/5 "2022-04-15T12:45:15Z")

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Have you followed the setup for each and activated them properly? [Tutorial: Setup and Activation - YouTube](https://www.youtube.com/watch?v=xVSRLg6NOY0)  
If yes and there’s still no sound I would contact the support team. We can guide you towards best practices here but for troubleshooting it’s best to go through them.  
Please contact them directly via email at [support@neuraldsp.com](mailto:support@neuraldsp.com)

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### Author: ![epichicken](https://avatars.discourse-cdn.com/v4/letter/e/a9a28c/32.png) [@epichicken](https://unity.neuraldsp.com/u/epichicken)
#### Post date: [April 15, 2022, 12:45pm UTC](https://unity.neuraldsp.com/t/licence-question/7073/6 "2022-04-15T12:45:20Z")

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