# Issues NDSP are aware of and are working on? **URL:** \ **Category:** Quad Cortex\ **Created:** [April 16, 2023, 7:29pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737 "2023-04-16T19:29:35Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\ **Post date:** [April 16, 2023, 7:29pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/1 "2023-04-16T19:29:35Z")
I’ve seen users remark in the forum and elsewhere concerning issues they’ve reported to NDSP and support has assured them they are aware of and working on them. I thought it might be useful to compile those in one area since they haven’t been officially addressed yet. What I’ve heard mentioned so far is: 1. the Latency increase per added rows, blocks, and fx-loops/overall latency concerns. 2. FX loops volume level differences. 3. Power supply issue (ancient, but there doesn’t seem to be much official word on this one) what else have you heard mentioned as situations/issues that NDSP is aware of and is working toward resolutions? ---
**Author:** ![kNow2](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/know2/32/5798_2.png) [@kNow2](https://unity.neuraldsp.com/u/kNow2)\ **Post date:** [April 16, 2023, 8:05pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/2 "2023-04-16T20:05:12Z")
Very good solution minded topic @xush. Could give some reassurance and perspective. Will definitely look into this too 👍🏻 Bless ---
**Author:** ![kNow2](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/know2/32/5798_2.png) [@kNow2](https://unity.neuraldsp.com/u/kNow2)\ **Post date:** [April 17, 2023, 8:24am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/3 "2023-04-17T08:24:36Z")
Here’s a interview with Doug from Sep ‘22 in [guitar.com](http://guitar.com) > **[“We could spend years trying to understand them on on a physics level, or we...](https://guitar.com/features/interviews/neural-dsp-doug-castro-machine-learning-amplifiers/)** > > The man behind the revolutionary AI-driven Neural DSP Quad Cortex floor modeller talks about what it’s like to peek into the black box. Basically in this aspect it’s about developing through Machine learning, training the machine with sounds, not being overwhelmed by the AI hype, overall easier workflow of recording and closing in on the _feel_ of real amps. The last bit is on his personal musical inspiration, fanning out to more genres of music (than obviously Metal), his obsession with the QC idea and customer expectations as it came out and evolving with that. So they’re working at levels that most of us wouldn’t even begin to understand. Bless ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [April 17, 2023, 1:43pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/4 "2023-04-17T13:43:27Z")
Thanks for sharing. I saved this to my notes to read later. ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [April 17, 2023, 2:31pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/5 "2023-04-17T14:31:16Z")
I just read the article. It is truly mind boggling. It did help me to get a better appreciation of what Neural has done recently. In light of this I am hoping to temper my expectations a bit. I think that many people here in the forum have done that very thing. It is an amazing world we live in. Imagine we seen this unit 20 years ago… and then were told what it can do. We would think we were in a Science Fiction movie! Okay, thanks again for sharing and being here. God bless YOU! ---
**Author:** ![kNow2](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/know2/32/5798_2.png) [@kNow2](https://unity.neuraldsp.com/u/kNow2)\ **Post date:** [April 17, 2023, 4:08pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/6 "2023-04-17T16:08:06Z")
Yup, same deep gratitude here. We’re so lucky to experience this fascinating facet of life. An ongoing superseding of many a psi-fi vision. 🤩 Bless ---
**Author:** ![CliveHawnt](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@CliveHawnt](https://unity.neuraldsp.com/u/CliveHawnt)\ **Post date:** [July 26, 2023, 7:04am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/7 "2023-07-26T07:04:14Z")
I agree: it is truly mind boggling and the QC is an amazing piece of engineering, and I love it, the article was fascinating. BUT it doesn’t take AI/Machine learning/University Professors etc. to produce a desktop App, that’s very simple S/W engineering along with the will to actually want to do it. ---
**Author:** ![SelfTitledLP](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@SelfTitledLP](https://unity.neuraldsp.com/u/SelfTitledLP)\ **Post date:** [July 26, 2023, 10:12am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/8 "2023-07-26T10:12:59Z")
The latency issue is pretty wild, and I also feel kind of duped by their list of pedals, etc on their website for the QC. I only realized after getting the QC that their list had lots of extra things that still aren’t in it yet. Crazy that one of the first results on google for their effects lists directs you to their own website……but somehow that has a bunch of extra effects they haven’t added three years later…… A big reason for buying this was because it supposedly had a Drop tune effect. ![IMG_8658](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/5/52772a08a4f60ee0013a2111ac3b25bd1c986829.jpeg) Doesn’t help that the first QC I got basically became a brick after a month or so of light use. The Sweetwater tech who sent me a replacement was surprised when I told him there was no desktop software to connect to the QC to try and reset it. ---
**Author:** ![kemparinho](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/kemparinho/32/3500_2.png) [@kemparinho](https://unity.neuraldsp.com/u/kemparinho)\ **Post date:** [July 26, 2023, 7:58pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/9 "2023-07-26T19:58:51Z")
Meanwhile, I don’t think they care about the problems, since there is no simple fix (and some of them may even be hardware design flaws). That’s why as a customer you don’t hear a peep about it from NDSP. ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [July 26, 2023, 9:26pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/10 "2023-07-26T21:26:06Z")
I have wondered why they simply didn’t outsource it too. Then they could be taking care of the backlog of other issues and staying competitive. ---
**Author:** ![jeradachs](https://avatars.discourse-cdn.com/v4/letter/j/898d66/32.png) [@jeradachs](https://unity.neuraldsp.com/u/jeradachs)\ **Post date:** [July 27, 2023, 6:14am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/11 "2023-07-27T06:14:25Z")
Hello all Ok, my statement was a bit cut off. Here a more serious explanstions. My aspect is more the users view on the further maket developement: Over the years there was only fractal audio, strymon and eventide providing top level digital equipment. From botom up there came line6, Digitech, IK and whoever brought cheap hardware with cheap software to us: all scrap. Then Kemper brought new life into the market, and users spent a lot of money on this new amp-Standard. And suddenly others took the chance and followed Helix, Hesdrush, even fractal audio had to move, and chespo BOSS moved as well. And now we have the QC, definitely better than the Kemper at least in the formfactor. But now there is a market with moving players, and various groups of users: 1. Livemusicians that prefere having a pedal board with all sounds in 2. Sound fresks in the studios that hate pedalboards on their desk 3. multiusers tweaking sounds at home to perform with later on stage. QC is for the number 3. but what will they need in future? A) as life miusicians, some of them like to have a pedalboard better than the knobs of the QC B) as home users they cry for the tablet or PC remote software. If you give them both Midi footswitch and Tablet user interface what is the use of the display or the Switches on the QC. So I would ask you seriously, what, if there would come a QC pure no integrated GUI no Switches, but half the price half the size? ---
**Author:** ![tomfs](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/tomfs/32/3645_2.png) [@tomfs](https://unity.neuraldsp.com/u/tomfs)\ **Post date:** [July 27, 2023, 7:24am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/12 "2023-07-27T07:24:35Z")
We outsourced a big portion of work at my company: - The contractors spent longer on the presentations to show the work they had done, than on the actual work. - The app. they built constantly crashes with no notification or alert to anyone (it just stops doing anything, and someone has to notice and go restart it). - They have now all left and moved on to other projects, so we are left picking up the pieces and trying to repair it. In actual fact, it needs binning and starting again from scratch, so the whole process (and ridiculous amount of money spent) was not worth it at all. ---
**Author:** ![DavidRSTV](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/davidrstv/32/4347_2.png) [@DavidRSTV](https://unity.neuraldsp.com/u/DavidRSTV)\ **Post date:** [July 27, 2023, 9:40am UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/13 "2023-07-27T09:40:24Z")
This is exactly my experience in software development, in most cases the old saying is unfortunately true: If you want it done right, do it yourself. ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [July 27, 2023, 1:45pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/14 "2023-07-27T13:45:23Z")
Wow Tom that is an eye opener for me! I am sorry to hear that happened with your company and all the frustration and wasted time that goes with it. Maybe Neural knows more than I do about it. 😉 Thanks for taking the time to enlighten me on that. What do I know? Less than I thought when I was young, and a bit more than I did yesterday. ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [July 27, 2023, 1:46pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/15 "2023-07-27T13:46:19Z")
I have found that saying is true in my own personal experience. Thanks for sharing. ---
**Author:** ![tomfs](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/tomfs/32/3645_2.png) [@tomfs](https://unity.neuraldsp.com/u/tomfs)\ **Post date:** [July 27, 2023, 2:22pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/16 "2023-07-27T14:22:32Z")
When I say ‘big portion of work’, it was a big application itself, but compared to the rest of the company’s software, it was tiny. Caused us some issues for a while, but we just pushed it back onto the company and senior management/another team as we have plenty of our own stuff to deal with. 🙂 ---
**Author:** ![BrianVallotton](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/brianvallotton/32/3827_2.png) [@BrianVallotton](https://unity.neuraldsp.com/u/BrianVallotton)\ **Post date:** [July 27, 2023, 2:24pm UTC](https://unity.neuraldsp.com/t/issues-ndsp-are-aware-of-and-are-working-on/10737/17 "2023-07-27T14:24:50Z")
Proportionality and Context. Yup. 🙂