# Ilock won't let me start my free trial - Too many activiation

**URL:** <https://unity.neuraldsp.com/t/ilock-wont-let-me-start-my-free-trial-too-many-activiation/8471>\
**Category:** Support\
**Created:** [October 16, 2022, 10:18am UTC](https://unity.neuraldsp.com/t/ilock-wont-let-me-start-my-free-trial-too-many-activiation/8471 "2022-10-16T10:18:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mark\_Rutzu](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@Mark\_Rutzu](https://unity.neuraldsp.com/u/Mark_Rutzu)\
**Post date:** [October 16, 2022, 10:18am UTC](https://unity.neuraldsp.com/t/ilock-wont-let-me-start-my-free-trial-too-many-activiation/8471/1 "2022-10-16T10:18:03Z")

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Hi, wanted to try the Gojira plug in with the 15 days trial but when trying to activate it with iLock, I get the message that I attempted the trial too many times which is impossible since I never tried this plug-in before. Even on my iLock account there are no traces of any trial for this plug in, that doesn’t make any sense.

How can I sort this issue ?

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [October 17, 2022, 2:43am UTC](https://unity.neuraldsp.com/t/ilock-wont-let-me-start-my-free-trial-too-many-activiation/8471/2 "2022-10-17T02:43:31Z")

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Hi @Mark_Rutzu and welcome to the community. Please email [support@neuraldsp.com](mailto:support@neuraldsp.com) and they will get your licensing issues resolved with iLok.

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<div class="post-metadata">

**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [October 17, 2022, 2:43am UTC](https://unity.neuraldsp.com/t/ilock-wont-let-me-start-my-free-trial-too-many-activiation/8471/3 "2022-10-17T02:43:35Z")

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Closed on October 17, 2022, 2:43am UTC


