# Cortex control after sleep/hibernation

**URL:** <https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527>\
**Category:** Quad Cortex\
**Created:** [June 4, 2025, 5:39pm UTC](https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527 "2025-06-04T17:39:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![alfosigno12](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/alfosigno12/32/6370_2.png) [@alfosigno12](https://unity.neuraldsp.com/u/alfosigno12)\
**Post date:** [June 4, 2025, 5:39pm UTC](https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527/1 "2025-06-04T17:39:52Z")

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Every time I reactivate my pc (win11) after sleep/hibernation, cortex control does not recognise the QC.  
I have to close and reopen the app.

Is there a solution ? Thanks

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<div class="post-metadata">

**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [June 4, 2025, 6:19pm UTC](https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527/2 "2025-06-04T18:19:30Z")

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Are you by chance using a USB hub? If so, is it powered? I have seen using various hubs can lead to that behavior.

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<div class="post-metadata">

**Author:** ![alfosigno12](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/alfosigno12/32/6370_2.png) [@alfosigno12](https://unity.neuraldsp.com/u/alfosigno12)\
**Post date:** [June 4, 2025, 6:20pm UTC](https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527/3 "2025-06-04T18:20:39Z")

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no, directly to the motherboard usb ports

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<div class="post-metadata">

**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [June 5, 2025, 1:11pm UTC](https://unity.neuraldsp.com/t/cortex-control-after-sleep-hibernation/18527/4 "2025-06-05T13:11:31Z")

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I’m running W11 as well with no issues though and haven’t seen much about this issue you are having. I assume you have the current USB driver and Cortex Control installed? Worst case, email [support@neuraldsp.com](mailto:support@neuraldsp.com) so they can log your issue and help provide resolution.