# Cortex Cloud does not sync well

**URL:** <https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397>\
**Category:** Quad Cortex\
**Created:** [February 25, 2026, 7:55am UTC](https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397 "2026-02-25T07:55:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sorbz62](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@Sorbz62](https://unity.neuraldsp.com/u/Sorbz62)\
**Post date:** [February 25, 2026, 7:55am UTC](https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397/1 "2026-02-25T07:55:27Z")

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The bottom line is that I have presets I have green ticked on the Cloud but not all of them appear on my QC but I also have those not ticked in the cloud on my QC. What is going on? How do I get everything I have tickednon my QC?

I also seem to get duplicates of some presets???

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**Author:** ![MP\_Mod](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@MP\_Mod](https://unity.neuraldsp.com/u/MP_Mod)\
**Post date:** [February 25, 2026, 2:47pm UTC](https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397/2 "2026-02-25T14:47:00Z")

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You probably have a filter applied, try removing any filters and look under presets then downloads and you will find them there, also the same for downloaded captures (go to captures, downloads etc.)

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**Author:** ![Sorbz62](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@Sorbz62](https://unity.neuraldsp.com/u/Sorbz62)\
**Post date:** [February 25, 2026, 10:56pm UTC](https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397/3 "2026-02-25T22:56:24Z")

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I dont have any filter on anywhere.

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**Author:** ![xush](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/xush/32/5100_2.png) [@xush](https://unity.neuraldsp.com/u/xush)\
**Post date:** [February 26, 2026, 12:08am UTC](https://unity.neuraldsp.com/t/cortex-cloud-does-not-sync-well/21397/4 "2026-02-26T00:08:48Z")

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can you post a pic of your Presets Download folder on the QC, and the Presets DL section of your Cloud app?
