# Core OS 2.0 update warnings

**URL:** <https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500>\
**Category:** Quad Cortex\
**Created:** [January 19, 2023, 9:56pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500 "2023-01-19T21:56:28Z")\
**Posts on this page:** 17\
**Page:** 1

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 9:56pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/1 "2023-01-19T21:56:28Z")

</div>

can someone please explain to me in a more understandable way what exactly im supposed to do to not lose all my presets and patches and retain all my starred presets with the new core OS 2.0 upgrade that’s impending?

I dont understand the “warning” at all, can someone explain to me what im supposed to do to not lose anything?

I bought captures, dont want to lose those either.

If I back up my unit tonight on the old version will that be good enough to where i wont LOSE ANYTHING ?

---

<div class="post-metadata">

**Author:** ![Andyjcp](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/andyjcp/32/2996_2.png) [@Andyjcp](https://unity.neuraldsp.com/u/Andyjcp)\
**Post date:** [January 19, 2023, 10:07pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/2 "2023-01-19T22:07:16Z")

</div>

IMHO, the warning means that once the upgrade is available, you can only connect to the cloud when you upgrade to 2.0.0

So if you decide not to upgrade immediately, you should do your backups or uploads / downloads now.

You will not lose anything.  
There was a good explantion somewhere, I will try to find the link.

---

<div class="post-metadata">

**Author:** ![DiffractionCircuit](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/diffractioncircuit/32/3793_2.png) [@DiffractionCircuit](https://unity.neuraldsp.com/u/DiffractionCircuit)\
**Post date:** [January 19, 2023, 10:07pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/3 "2023-01-19T22:07:46Z")

</div>

Read this thread.

> [@Advanced warning: accessing Cortex Cloud using CorOS 2.0.0](https://unity.neuraldsp.com/t/advanced-warning-accessing-cortex-cloud-using-coros-2-0-0/9484):
>
> The release of CorOS 2.0.0 and Cortex Mobile 1.5.0 is imminent, and with the incorporation of several core functionality modifications, it will not be possible to utilize Cortex Cloud on Quad Cortex using an earlier version of CorOS once it is released. The capability to create and restore backups will remain functional for users using older versions. As a precautionary measure, it is recommended to download or upload any Presets or Captures from Cortex Cloud as soon as possible, prior to th…

---

<div class="post-metadata">

**Author:** ![Andyjcp](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/andyjcp/32/2996_2.png) [@Andyjcp](https://unity.neuraldsp.com/u/Andyjcp)\
**Post date:** [January 19, 2023, 10:09pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/4 "2023-01-19T22:09:33Z")

</div>

@DiffractionCircuit: Yes, that was the Thread I was looking for. You were quicker 🙂

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 10:15pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/5 "2023-01-19T22:15:09Z")

</div>

yeah i read this and it doesnt make any sense to me

---

<div class="post-metadata">

**Author:** ![DiffractionCircuit](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/diffractioncircuit/32/3793_2.png) [@DiffractionCircuit](https://unity.neuraldsp.com/u/DiffractionCircuit)\
**Post date:** [January 19, 2023, 10:15pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/6 "2023-01-19T22:15:21Z")

</div>

![shooter-shootera](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/a/a132ec1d6eafa495bd4897c8650d04c126778ce1.gif)

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 10:17pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/7 "2023-01-19T22:17:12Z")

</div>

so can anyone who actually works at neuralDSP give me a definitive answer on what i have to do to lose NOTHING?

Thanks in advance,

---

<div class="post-metadata">

**Author:** ![Andyjcp](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/andyjcp/32/2996_2.png) [@Andyjcp](https://unity.neuraldsp.com/u/Andyjcp)\
**Post date:** [January 19, 2023, 10:17pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/8 "2023-01-19T22:17:54Z")

</div>

Did you read the whole thread? There were some questions and answers there.

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 10:19pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/9 "2023-01-19T22:19:31Z")

</div>

OOO OOOO sorry, yeah i thought that was just the presser from the news page, which it actually is, but i see now there is some discussion below as this is an actual forum post.

Thanks, I will surely come back and cry for help if it doesn’t alleviate my concerns

---

<div class="post-metadata">

**Author:** ![Andyjcp](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/andyjcp/32/2996_2.png) [@Andyjcp](https://unity.neuraldsp.com/u/Andyjcp)\
**Post date:** [January 19, 2023, 10:19pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/10 "2023-01-19T22:19:40Z")

</div>

![Screenshot_20230119_231843_Chrome](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/2X/1/11f699f09368c8ecf5d89f0c96573be7f22042c4.jpeg)

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 10:27pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/11 "2023-01-19T22:27:28Z")

</div>

im still not sure what they plan to do about starred patches and purchased captures

---

<div class="post-metadata">

**Author:** ![HonestOpinion](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/honestopinion/32/3398_2.png) [@HonestOpinion](https://unity.neuraldsp.com/u/HonestOpinion)\
**Post date:** [January 19, 2023, 10:33pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/12 "2023-01-19T22:33:12Z")

</div>

> [@DeadCircus](#):
>
> so can anyone who actually works at neuralDSP give me a definitive answer on what i have to do to lose NOTHING?

Quote from Dan at Neural:

> [@Advanced warning: accessing Cortex Cloud using CorOS 2.0.0](https://unity.neuraldsp.com/t/advanced-warning-accessing-cortex-cloud-using-coros-2-0-0/9484/1):
>
> The capability to create and restore backups will remain functional for users using older versions.

According to the quote from Dan (see above), who is a Neural employee, _ **“creating and restoring of backups for users who remain on the older firmware will still be available”.** _ It is the other uses of the Cortex Cloud that will be impacted such as individual preset or capture uploading/downloading - but only if you don’t upgrade to 2.0. I have no idea how the IR uploads to the cloud will be handled for users who don’t upgrade.

So, you should not lose anything regardless of whether you upgrade or not. Always a good plan to have a current backup though, and absolutely essential before doing an upgrade.

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 19, 2023, 10:37pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/13 "2023-01-19T22:37:29Z")

</div>

i need them to explain how this impacts individual preset, captures, and starred presets, how the new cloud revamp is going to impact my purchases etc

usually when certain key points are explained so poorly or glossed over with a generic answer its because you arent going to like the definitive answer and im worried

---

<div class="post-metadata">

**Author:** ![dan](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/dan/32/20_2.png) [@dan](https://unity.neuraldsp.com/u/dan)\
**Post date:** [January 20, 2023, 10:25am UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/14 "2023-01-20T10:25:22Z")

</div>

Your Presets and Captures will not be affected if you do or do not update. However, if you do not update, you will no longer be able to upload to or download from Cortex Cloud.

After you have updated, you will be able to upload/download anything, and nothing will be lost or changed on your Quad Cortex or Cortex Cloud account.

Some users do not like to update immediately, so we issued an advance warning about users losing access to Cortex Cloud if they do not update in case there was anything they needed to upload or download.

---

<div class="post-metadata">

**Author:** ![SkeletronPrime](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SkeletronPrime](https://unity.neuraldsp.com/u/SkeletronPrime)\
**Post date:** [January 20, 2023, 12:53pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/15 "2023-01-20T12:53:01Z")

</div>

The email didn’t explain what risks would be mitigated by taking the “precautionary measure”.

I interpret that to mean that the upgrade has the potential to brick the QC, which of course is always a risk with any upgrade.

---

<div class="post-metadata">

**Author:** ![DeadCircus](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@DeadCircus](https://unity.neuraldsp.com/u/DeadCircus)\
**Post date:** [January 20, 2023, 12:57pm UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/16 "2023-01-20T12:57:38Z")

</div>

That is exactly what I needed to hear, THANK YOU KINDLY

---

<div class="post-metadata">

**Author:** ![jackattack](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/jackattack/32/2608_2.png) [@jackattack](https://unity.neuraldsp.com/u/jackattack)\
**Post date:** [January 21, 2023, 6:10am UTC](https://unity.neuraldsp.com/t/core-os-2-0-update-warnings/9500/17 "2023-01-21T06:10:07Z")

</div>


