# Archetype Nolly 

**URL:** <https://unity.neuraldsp.com/t/archetype-nolly/1955>\
**Category:** Support\
**Created:** [May 23, 2020, 2:00pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955 "2020-05-23T14:00:17Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 2:00pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/1 "2020-05-23T14:00:17Z")

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I installed the trial version of Archetype Nolly, but it can’t start or the introductory window doesn’t appear. It can’t even run as an administrator, it wrote me when troubleshooting, incompatibility with windows version I have windows 10, 64 bit

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**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [May 23, 2020, 7:49pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/2 "2020-05-23T19:49:07Z")

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Hi @jos.pol33. Did you install iLok License Manager?

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 8:02pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/3 "2020-05-23T20:02:14Z")

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I don’t know 🙂 I just downloaded what was on the web and installed it

so 23. 5. 2020 v 21:59 odesílatel Gonzalo via Neural DSP \<[neuraldsp@discoursemail.com](mailto:neuraldsp@discoursemail.com)\> napsal:

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 8:04pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/4 "2020-05-23T20:04:40Z")

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now i ran on it but it’s only for windows 7

so 23. 5. 2020 v 22:02 odesílatel Josef Polášek \<[jos.pol33@gmail.com](mailto:jos.pol33@gmail.com)\> napsal:

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**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [May 23, 2020, 8:07pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/5 "2020-05-23T20:07:37Z")

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All of our Plugins/applications are perfectly compatible with Windows 10.

Install iLok License Manager ([https://www.ilok.com/#!license-manager](https://www.ilok.com/#!license-manager)) and create a free iLok account ([https://www.ilok.com/#!registration](https://www.ilok.com/#!registration)). Log-in with this account in iLok License Manager, run the standalone (Archetype: Nolly), and press “ **Try** ”.

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 8:35pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/6 "2020-05-23T20:35:48Z")

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so I have another problem 🙂 I forgot my login details

so 23. 5. 2020 v 22:17 odesílatel Gonzalo via Neural DSP \<[neuraldsp@discoursemail.com](mailto:neuraldsp@discoursemail.com)\> napsal:

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**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [May 23, 2020, 8:50pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/7 "2020-05-23T20:50:47Z")

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You mean your iLok Account? You can use this link to recover it: [https://www.ilok.com/#!recover](https://www.ilok.com/#!recover)

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 8:55pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/8 "2020-05-23T20:55:16Z")

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the password you changed here is not a problem, the problem is with the user ID , I should have jos.pol33 or the full email address [jos.pol33@gmail.com](mailto:jos.pol33@gmail.com), but neither takes it

so 23. 5. 2020 v 22:35 odesílatel Josef Polášek \<[jos.pol33@gmail.com](mailto:jos.pol33@gmail.com)\> napsal:

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 9:06pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/9 "2020-05-23T21:06:40Z")

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yes I was there too and user ID recovery wrote me,your email does match any account records

so 23. 5. 2020 v 23:00 odesílatel Gonzalo via Neural DSP \<[neuraldsp@discoursemail.com](mailto:neuraldsp@discoursemail.com)\> napsal:

 ![Výstřižek.PNG](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/1X/1b24ae3ae6cda842ea892b8b1167d5905540cf0c.png)

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**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [May 23, 2020, 9:13pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/10 "2020-05-23T21:13:20Z")

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Maybe you’re trying to use your Neuraldsp account? If there are no accounts using that address, you can register one: [https://www.ilok.com/#!registration](https://www.ilok.com/#!registration)

You need an iLok Account to activate the demo.

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**Author:** ![jos.pol33](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jos.pol33](https://unity.neuraldsp.com/u/jos.pol33)\
**Post date:** [May 23, 2020, 11:00pm UTC](https://unity.neuraldsp.com/t/archetype-nolly/1955/11 "2020-05-23T23:00:02Z")

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it’s coming 🙂 thanks

so 23. 5. 2020 v 23:23 odesílatel Gonzalo via Neural DSP \<[neuraldsp@discoursemail.com](mailto:neuraldsp@discoursemail.com)\> napsal: