# All plugins not working properly

**URL:** <https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575>\
**Category:** Support\
**Tags:** support\
**Created:** [July 16, 2020, 7:52pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575 "2020-07-16T19:52:25Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 16, 2020, 7:52pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/1 "2020-07-16T19:52:25Z")

</div>

Im running Nolly and Darkglass ultra. Most of the time i will get the plugin to produce the correct tone for a couple seconds of playing then it cuts out to clean tones. Ive changed multiple settings and it always cuts out like this, please help lol.

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 16, 2020, 8:09pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/2 "2020-07-16T20:09:58Z")

</div>

Hi @bassplaya97. Are you on Windows or macOS? Does it happen the same with both standalone and plugin formats?

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 16, 2020, 8:11pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/3 "2020-07-16T20:11:32Z")

</div>

hi there im running on windows 10… not to sure what standalone would mean in this case but it happens as soon as i startup either plugin.

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 16, 2020, 8:18pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/4 "2020-07-16T20:18:14Z")

</div>

![109056709_598941300766378_6772992725017622126_n](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/1X/ef0b4d53c6a372e8eb9a62799766e3e1c8b0e1c0.jpeg)

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 16, 2020, 8:25pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/5 "2020-07-16T20:25:51Z")

</div>

Check if it happens the same with the plugin formats (inside a DAW). If it doesn’t, it might be an issue with that specific ASIO driver.

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 16, 2020, 8:39pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/6 "2020-07-16T20:39:57Z")

</div>

I’m sorry in advance i’m very new to all of this but i cant figure out how to change the audio settings like this in reaper?

 ![111310294_755499278529930_8270708380950684791_n](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/1X/d2ca5b3fcffe97a409efc1f24ac5c4dedbfb74f2.jpeg)

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 16, 2020, 8:43pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/7 "2020-07-16T20:43:29Z")

</div>

No problem. In Reaper, you need to go to Options \> Preferences \> Devices. Once you’re there, set the audio system to ASIO.

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 16, 2020, 9:44pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/8 "2020-07-16T21:44:25Z")

</div>

so i followed the steps changing it to my apollo arrow and it crashed once i did that. now reaper isnt opening…

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 16, 2020, 9:58pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/9 "2020-07-16T21:58:06Z")

</div>

Do you have any additional audio device/onboard audio enabled at the widnwos audio settings? I think that’s a common issue when your system doesn’t share the same settings as the ASIO driver. Try restarting your system and open Reaper again.

Also, check this related article: [https://help.uaudio.com/hc/en-us/articles/214494346-Using-Windows-WDM-System-Audio-with-Apollo-Thunderbolt-](https://help.uaudio.com/hc/en-us/articles/214494346-Using-Windows-WDM-System-Audio-with-Apollo-Thunderbolt-)

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 17, 2020, 9:19pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/10 "2020-07-17T21:19:06Z")

</div>

hello again, and no additional devices. I also restarted the computer and still cant get into reaper…  
I also cant seem to open the link you sent me unfortunately. cant seem to wrap my head around why I cant get the effects to work with the Plugins themselves.

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 17, 2020, 10:03pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/11 "2020-07-17T22:03:48Z")

</div>

Hi,

The “sound cutting out” issue with the standalone application (the one you open by double-clicking on the desktop icon) is a driver related problem, but the plugin versions (the ones you open inside a DAW, like Reaper) should work just fine. Unfortunately, now Reaper also crashes after selecting the UAD ASIO driver, so let’s fix that.

To get Reaper to open again, you need to delete the _REAPER.ini_ settings file:

- Go to _C:\Users\Your user profile\AppData\Roaming\REAPER_ (You may need to enable [view hidden files and folders](https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10) to find the _AppData_ folder)

- **Delete** the _REAPER.ini_ file. It should look like this:

- Now, open Reaper, go to _Options \> Preferences \> Devices_ and **uncheck _"Allow projects to override device sample rate"_**

- Switch the _audio system_ to ASIO, select your interface at _ASIO driver_, and select the sample rate and buffer size from the UAD software. I think you can open it by clicking on “ASIO Configuration…”

There’s a thread on the Reaper forums that explains how to solve the same issue with UAD: [https://forums.cockos.com/showthread.php?t=229505](https://forums.cockos.com/showthread.php?t=229505)

Let me know if it works.

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 19, 2020, 11:49pm UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/12 "2020-07-19T23:49:07Z")

</div>

![Screenshot (3)](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/1X/bbf7c0f392e67ea5061e496ffe542886ce77e3b3.jpeg)

Hi again, it took me forever to figure out the whole hidden folders thing. I got to that folder, but i cant seem to find that reaper file.

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 20, 2020, 12:05am UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/13 "2020-07-20T00:05:03Z")

</div>

It’s right there. The first one after the folders:

![reaper settings file2](https://us1.discourse-cdn.com/flex020/uploads/neuraldsp/original/1X/ba510121e164fd1e71b934373163d0c2db964978.png)

---

<div class="post-metadata">

**Author:** ![bassplaya97](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/bassplaya97/32/320_2.png) [@bassplaya97](https://unity.neuraldsp.com/u/bassplaya97)\
**Post date:** [July 20, 2020, 12:14am UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/14 "2020-07-20T00:14:26Z")

</div>

that worked its open! Now im guessing that i need to figure out a good sample rate to stop the crackling with the active plugin lol

Appreciate all the help!

---

<div class="post-metadata">

**Author:** ![Gonzalo](https://sea2.discourse-cdn.com/flex020/user_avatar/unity.neuraldsp.com/gonzalo/32/165_2.png) [@Gonzalo](https://unity.neuraldsp.com/u/Gonzalo)\
**Post date:** [July 20, 2020, 12:23am UTC](https://unity.neuraldsp.com/t/all-plugins-not-working-properly/2575/15 "2020-07-20T00:23:10Z")

</div>

Awesome! yes. Try going for 44100 Hz and 128 - 256 samples.

Also, take a look at the [optimization guide for Windows](https://unity.neuraldsp.com/t/optimizing-your-pc-for-music-production/461).
