# Activation code error

**URL:** <https://unity.neuraldsp.com/t/activation-code-error/2127>\
**Category:** Support\
**Created:** [June 6, 2020, 3:24pm UTC](https://unity.neuraldsp.com/t/activation-code-error/2127 "2020-06-06T15:24:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ghoffmanmusic](https://avatars.discourse-cdn.com/v4/letter/g/b5ac83/32.png) [@Ghoffmanmusic](https://unity.neuraldsp.com/u/Ghoffmanmusic)\
**Post date:** [June 6, 2020, 3:24pm UTC](https://unity.neuraldsp.com/t/activation-code-error/2127/1 "2020-06-06T15:24:14Z")

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so I just bought the Omega Ampworks Granophyre plugin. entered activation code and then Xed out the window before entering my ilok info cause I got a phone call and wasn’t thinking. Tried to start process over and Im getting a message saying that I cant activate because I have reached my activation limit. The plugin is not in my ilok and won’t run at all. I tried uninstalling and reinstalling, no luck. I contacted Neural directly but its the weekend and I don’t expect them to get back to me till Monday. Is there something else I could do that maybe I’m not thinking of?

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**Author:** ![Ghoffmanmusic](https://avatars.discourse-cdn.com/v4/letter/g/b5ac83/32.png) [@Ghoffmanmusic](https://unity.neuraldsp.com/u/Ghoffmanmusic)\
**Post date:** [June 6, 2020, 3:39pm UTC](https://unity.neuraldsp.com/t/activation-code-error/2127/2 "2020-06-06T15:39:01Z")

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nevermind. got it working